Isabella Barrette
Dallas,TX
Summary
Experienced leader with strong background in guiding and training teams, managing complex projects, and achieving strategic objectives. Excels in developing customer relations and loyalty, ensuring high standards in safety and quality, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Shift Manager
Buffalo Wild Wings
Addison, TX
06.2025 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service standards.
- Trained and mentored staff, fostering a collaborative and productive team environment.
- Implemented process improvements that enhanced customer satisfaction.
- Resolved customer complaints swiftly to maintain high satisfaction ratings and loyalty.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
- Oversaw opening and closing of restaurant.
- Trained new hires on company policies, procedures, and customer service expectations.
Manager in Training
Publix
Gulf Breeze, FL
04.2022 - 05.2025
- Greeted and assisted customers with menu selections and promotional items.
- Followed health department regulations for food handling and preparation.
- Supervised daily operations, ensuring compliance with company and safety regulations.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Analyzed customer feedback to identify trends and improve service delivery processes.
Cook and Cashier
Whataburger
Navarre, FL
10.2021 - 04.2022
- Assisted customers with inquiries, ensuring high satisfaction and service quality.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly, fostering positive experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Ensured compliance with food safety and sanitation standards.
- Set up and prepared cooking supplies and workstations during all working hours to maximize productivity.
- Prepared high-quality meals following standardized recipes and food safety guidelines.
Education
High School Diploma -
Fort Walton Beach High School
Fort Walton Beach, FL05.2021
Skills
- Workplace safety
- Energetic and enthusiastic
- Customer service management
- Complaint resolution
- Work prioritization
- Client relations and retention
- Professionalism
Languages
Spanish
Limited Working
Timeline
Shift Manager
Buffalo Wild Wings
06.2025 - Current
Manager in Training
Publix
04.2022 - 05.2025
Cook and Cashier
Whataburger
10.2021 - 04.2022
High School Diploma -
Fort Walton Beach High School