Isabella Branham
Cincinnati
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Canes Chicken Fingers
Columbus, OH
09.2025 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Operated cash register efficiently, processed transactions accurately.
- Maintained cleanliness and organization of work area, adhering to health standards.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Front of House Employee
McAllister's Deli
Cincinnati, OH
07.2024 - 08.2025
- Provided exceptional customer service, enhancing guest experiences through attentive interactions.
- Managed cash register operations, ensuring accurate transactions and balancing daily sales reports.
- Trained new employees on operational procedures and customer engagement techniques.
- Coordinated with kitchen staff to ensure timely food delivery and quality control.
- Resolved customer inquiries and complaints promptly, fostering a positive dining environment.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Reset tables between guests by restocking low items and wiping down surfaces.
Sales Associate
Pacsun Retail Store
Cincinnati, OH
07.2023 - 07.2024
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained store visual standards, ensuring appealing merchandise displays.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Collaborated with team members to achieve daily sales goals and maintain inventory levels.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Spencer Center High School
Cincinnati, OHBachelor of Science - Radiation Therapy
The Ohio State University
Columbus, OH05.2029
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Taking orders
- Telephone etiquette
Timeline
Crew Member
Canes Chicken Fingers
09.2025 - Current
Front of House Employee
McAllister's Deli
07.2024 - 08.2025
Sales Associate
Pacsun Retail Store
07.2023 - 07.2024
High School Diploma -
Spencer Center High School
Bachelor of Science - Radiation Therapy
The Ohio State University