Isabella Chapa
San Antonio,Texas
Summary
I'm a high-energy and hardworking professional skilled at maintaining efficiency and productivity in my professional and educational settings. I always maintain balance and keep a calm, well-maintained exterior, which helps me respond accordingly to high-volume settings such as in a dining room. I'm personable and bubbly and showcase many knowledgeable properties when addressing both guests and management in any area of work to ensure maximum satisfaction on both ends. Communication is my strongest collective, and I demonstrate this as properly, professionally, and timely as possible.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Bubba's 33
San Antonio, Texas
10.2023 - Current
- Delivered food orders promptly and courteously.
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Assisted in training new servers.
Food and Beverage Cashier
Raising Cane's Restaurants
San Antonio, Texas
04.2023 - 01.2024
- Handled all cash transactions accurately according to established procedures.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
- Greeted incoming guests warmly and provided them with menus or specials when appropriate.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Stocked shelves with merchandise prior to opening store each day.
Host
Texas Roadhouse
San Antonio, Texas
09.2022 - 04.2023
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided customers with accurate wait times and monitored waiting list.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted guests and gathered information to seat groups or place on waitlist.
Education
High School Diploma -
O'connor High School
Helotes, TX06-2023
Associate of Science - Pre-Nursing/Biology
Northwest Vista College
San Antonio, TXSkills
- High-volume dining
- Strong Work Ethic
- Menu Memorization
- Customer Engagement
- Professional Appearance
- Problem-solving capabilities
Certification
- BLS/CPR Certified
- Certified Clinical Medical Assistant
- TABC & Food Handler's License/certification
Languages
Spanish
Professional
References
References available upon request.
Timeline
Server
Bubba's 33
10.2023 - Current
Food and Beverage Cashier
Raising Cane's Restaurants
04.2023 - 01.2024
Host
Texas Roadhouse
09.2022 - 04.2023
High School Diploma -
O'connor High School
Associate of Science - Pre-Nursing/Biology
Northwest Vista College
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