Isabella Giuffrida
Phoenix,AZ
Summary
Sociable Server offering 3 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
Work History
Server
PF Changs Restaurant
Phoenix, AZ
08.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
Server
PF Changs Restaurant
Naples, FL
01.2022 - 08.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
Head Hostess
Reivers Bar and Grill
Denver, CO
01.2019 - 06.2021
- Trained new staff on proper hosting procedures and policies.
- Answered customers' questions about hours, seating, current wait time and other information.
- Assisted with seating arrangements for large groups and special occasions.
- Answered telephone to provide dining information and take reservations.
Education
High School Diploma -
Thomas Jefferson High School
Denver, CO05-2021
Some College (No Degree) - Business
University of Colorado At Boulder
Boulder, COSkills
- Order Management
- Menu Knowledge
- Liquor, Wine, and Food Service
- Menu Memorization
- Exceptional Customer Service
- Strong Work Ethic
- Professional Appearance
- Sales Expertise
- Positive and Professional
- Relationship Management
- POS Operation
References
References available upon request.
Timeline
Server
PF Changs Restaurant
08.2023 - Current
Server
PF Changs Restaurant
01.2022 - 08.2023
Head Hostess
Reivers Bar and Grill
01.2019 - 06.2021
High School Diploma -
Thomas Jefferson High School
Some College (No Degree) - Business
University of Colorado At Boulder
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