Isabella Hardy
Maysville,KY
Summary
Dynamic professional with a proven track record in customer service and teamwork, honed across roles at Fazolis and Maysville Nursing. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Skilled in cash handling and verbal communication, consistently delivering results by improving efficiency and fostering collaborative team dynamics. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Fazolis
02.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Nurse Aide
Maysville Nursing And Rehabilitation
08.2022 - 11.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
- Maintained strict infection control protocols while performing wound care, catheter care, and other medical procedures.
Crew Member
McDonald's
05.2019 - 08.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Certification - Phlebotomy
Maysville Community And Technical College
Maysville, KY05.2024
High School Diploma -
Mason County High School
Maysville, KY05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Taking Orders
- Integrity and Honesty
- Verbal and written communication
- Food Preparation
Certification
Phlebotomy certification- January 2024-May2024
CPR Training- February 2024
Timeline
Crew Member
Fazolis
02.2024 - Current
Nurse Aide
Maysville Nursing And Rehabilitation
08.2022 - 11.2022
Crew Member
McDonald's
05.2019 - 08.2021
Certification - Phlebotomy
Maysville Community And Technical College
High School Diploma -
Mason County High School
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