Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella Ribeiro

Winter Garden,FL

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Overview

2
2
years of professional experience

Work History

Shift Leader

Vitality Bowls
09.2022 - 05.2023
  • Completed cash and credit card transactions accurately using POS software.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Crew Member

Jersey Mike's Subs
07.2021 - 08.2022
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Prepared products following restaurant, health, and safety standards and procedures.

Brand Representative

Hollister
04.2021 - 08.2021
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Completed floorsets, filled floor, and rang up customers.

Education

High School Diploma -

West Orange High School
Winter Garden, FL
05.2023

Skills

  • Guest Satisfaction
  • Staff Development
  • Technical Proficiency
  • Cash Sales Counts
  • Staff Training
  • Team Supervision
  • Handling Customer Complaints
  • Cash Handling

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Shift Leader

Vitality Bowls
09.2022 - 05.2023

Crew Member

Jersey Mike's Subs
07.2021 - 08.2022

Brand Representative

Hollister
04.2021 - 08.2021

High School Diploma -

West Orange High School

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Isabella Ribeiro