Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Isabella Scribner

Topsfield,MA

Summary

I am a recent college graduate currently working part time as a nanny while serving part time at a wedding venue. I am seeking another serving job with an upbeat and energetic environment for this summer. With 4 years of experience in the food service industry I am eager to get training and be helpful to the floor.

Overview

3
3
years of professional experience

Work History

Server

Topsfield Commons
Topsfield, MA
05.2021 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Trained new employees to perform duties.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Monitored dining rooms for safety and customer needs.
  • Refilled drinks and checked with diners to meet specific needs.
  • Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
  • Brewed coffee and distributed to guests.
  • Presented food and beverages to guests at tables.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Restocked tables, wait staff areas and order staging areas.

Server

Amigos Restaurant and Tequila Bar
Peabody, MA
09.2022 - 08.2023
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Presented menus and answered questions regarding items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Trained new employees to perform duties.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Server

Hop+Grind
Peabody, MA
01.2022 - 08.2022
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.

Education

Associate of Applied Science - Horticulture Science

Northshore Community College
Lynn, MA
04.2024

Skills

  • High-Volume Dining
  • Shift Leading
  • Effective Customer Upselling
  • Price Memorization
  • Liquor, Wine and Food Service
  • Able to Lift 50 Pounds
  • Conflict and Complaint Resolution
  • Cash Handling
  • Beverage Preparation
  • Food safety understanding
  • Guest Relations Management

Additional Information

Sahar Ata (sahar@amigospeabody.com)

Tayla Simonion (9785220537)

Barbara Heath (bheath@northshore.edu)

Timeline

Server

Amigos Restaurant and Tequila Bar
09.2022 - 08.2023

Server

Hop+Grind
01.2022 - 08.2022

Server

Topsfield Commons
05.2021 - Current

Associate of Applied Science - Horticulture Science

Northshore Community College

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Isabella Scribner