Isabelle Caballero
Austin,TX
Summary
Outgoing individual with experience in property management, sales and marketing efforts, staff supervision, and contract development. Expert at driving occupancy rates and securing long-term tenancy. Promoting a background in conflict resolution and quick decision making. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. I am an adaptive team player, while being a self-starter committed to grow with the company and become an asset to the organization.
Overview
6
6
years of professional experience
Work History
Property Manager
Avita.PM
Georgetown, TX
10.2024 - Current
- Monitored market trends to ensure competitive pricing structures for units under management.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Prepared detailed budgets and financial reports for properties.
Assistant Community Manager
Avita.PM
Cedar Park, TX
07.2024 - 10.2024
- Provided administrative support to the Community Manager as needed.
- Served as a point of contact for vendors providing services for the organization.
- Compiled reports on program outcomes and progress towards meeting objectives.
- Collected residents' monthly rent payments, recorded transaction details, and submitted bank deposits promptly to ensure the availability of operating funds.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
Assistant Community Manager
Waterton
Austin, TX
08.2022 - 06.2024
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Gained tenant satisfaction by showing and renting units, processing move-ins, initiating leases, executing renewals and handling move-outs.
- Boosted tenant retention by addressing issues to achieve speedy resolution.
- Aided team during construction, interior renovation and property rehabilitation projects.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
Leasing Consultant
Waterton
Cypress, TX
11.2020 - 07.2022
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Tracked leads using CRM software and followed up with interested parties.
- Created and maintained newsletter to keep residents aware of upcoming events and activities.
- Inspected outside of property regularly and immediately notified maintenance department to remedy issues and maintain curbside appeal.
- Increased occupancy through dynamic marketing initiatives.
Leasing Agent Temp
BG Multifamily
Houston, TX
03.2019 - 10.2020
- Maintained accurate records of correspondence with and from tenants.
- Detailed application requirements and answered questions from prospective tenants.
- Built brand loyalty by delivering stellar leasing experience to residents.
- Conducted informative and personalized tours, resulting in new leases.
- Contacted and followed up with tenants on renewal notices.
Education
Some College (No Degree) - International Business Management
LoneStar College
Houston, TXCompleted a two-day leasing 101 course.
HAA (Houston Apartment Association)
Skills
- Daily Operations Management
- Financial Budgeting and Reporting
- Community Marketing
- Interior Renovations
- Customer Support and Assistance
- OneSite, Yardi, LRO and MRI Programs
- Planning & Organizing
- Team Building
Timeline
Property Manager
Avita.PM
10.2024 - Current
Assistant Community Manager
Avita.PM
07.2024 - 10.2024
Assistant Community Manager
Waterton
08.2022 - 06.2024
Leasing Consultant
Waterton
11.2020 - 07.2022
Leasing Agent Temp
BG Multifamily
03.2019 - 10.2020
Some College (No Degree) - International Business Management
LoneStar College
Completed a two-day leasing 101 course.
HAA (Houston Apartment Association)
Similar Profiles
Kekoa ParkKekoa Park
SR DIRECTOR OF CLIENT SERVICES AND CUSTOMER SUCCESS at VervintSR DIRECTOR OF CLIENT SERVICES AND CUSTOMER SUCCESS at Vervint
Luke BenigniLuke Benigni
Driver at CraigO's LakewayDriver at CraigO's Lakeway
Shelby HoltShelby Holt
Brand Manager at HeartGift FoundationBrand Manager at HeartGift Foundation
Brandon ValdezBrandon Valdez
Floor Associate, Cashier, Shoe Runner at Aldo ShoesFloor Associate, Cashier, Shoe Runner at Aldo Shoes
Gabrielle KursteinerGabrielle Kursteiner
Property Manager at Sunridge Management GroupProperty Manager at Sunridge Management Group