Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabelle James

Evansville,IN

Summary

Highly motivated individual with excellent customer service experience in-person and over the phone. Seeks opportunity with a dynamic, high-growth organization that welcomes fresh ideas, initiative, dedication and demands excellence in consistently meeting objectives

Overview

3
3
years of professional experience

Work History

Teller II

Heritage Federal Credit Union
07.2023 - Current
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

To-Go Specialist

Bubba's 33
12.2022 - 07.2023
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Maintained a clean and inviting pickup area, contributing to a positive customer experience.

Greeter/To-Go Specialist/Trainer

Buffalo Wild Wings
11.2020 - 11.2022
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Streamlined to-go operations, implementing an organized system for tracking orders.
  • Increased repeat business by consistently providing friendly and attentive service.

Education

High School Diploma -

North High School
Evansville, IN
05.2022

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Excellent time management skills
  • Approachable
  • Attention to detail

Timeline

Teller II

Heritage Federal Credit Union
07.2023 - Current

To-Go Specialist

Bubba's 33
12.2022 - 07.2023

Greeter/To-Go Specialist/Trainer

Buffalo Wild Wings
11.2020 - 11.2022

High School Diploma -

North High School
Isabelle James