Isadora Marinho
Winter Springs,FL
Summary
At Infinity Park Apartments, I spearheaded property management initiatives, elevating occupancy rates from 65% to 99% through strategic marketing and rigorous tenant screenings.
My adept negotiation skills, coupled with a customer service-focused approach, fostered robust tenant relations and optimized operational efficiency. This blend of hard and soft skills propelled financial performance, to drive strong NOI and minimize expenses without sacrificing quality. Increased collections from 60% Economical occupancy to 97%.
Overview
4
4
years of professional experience
Work History
Property Manager
Infinity Park Apartments
01.2021 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Developed and implemented marketing strategies to increase occupancy rates.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Maximized rental income while minimizing expenses through effective planning and control.
Education
Associate of Science - Engineering (Pre-Engineering)
Florida Technical College
Melbourne, FL02.2024
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Tenant relations
- Staff Management
Languages
English
Full Professional
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Italian
Native or Bilingual
Arabic
Elementary
Timeline
Property Manager
Infinity Park Apartments
01.2021 - Current
Associate of Science - Engineering (Pre-Engineering)
Florida Technical College
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