Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isael Romero

Austin

Summary

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

3
3
years of professional experience

Work History

Crew Member

Chipotle
11.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.

Ice Cream Scooper

Amy's Ice Creams
04.2022 - 08.2023
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Maintained cleanliness and organization in establishment.

Education

David Crockett High School
Austin, TX
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cleaning
  • Attention to detail

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Crew Member

Chipotle
11.2024 - Current

Ice Cream Scooper

Amy's Ice Creams
04.2022 - 08.2023

David Crockett High School

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