Isaiah Cervantez
Rialto,CA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
Work History
Supervisor
Surf Thru Express Car Wash
Chico, California
05.2022 - 05.2023
- On-job tasks include scrubbing cars, maintaining site cleanliness, and deep cleaning machinery after closing.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Front End Associate
Safeway
Chico, California
08.2020 - 01.2022
- Worked in a variety of departments such as stocking, front end service, Bookkeeping, and Customer Service associate
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Courtesy Clerk
Stater Bros
Yucaipa, California
11.2018 - 08.2019
- Responsible for increasing customer loyalty by providing courteous and prompt service
- Responsible for bagging groceries, helping customers to their vehicles, collecting carts, and maintaining cleanliness of the front-end part of the store.
Crew Member
Baker's Drive Thru
Beaumont, California
05.2018 - 11.2018
- Responsible for any customer needs, taking orders, cashiering, as well as keeping a safe, clean, and friendly environment for the customers
- Worked front counter, drive-thru and other areas.
Education
Current - Economics
California State University - San Bernardino
San Bernardino, CA12.2025
HS Diploma -
Beaumont High School
Beaumont, California05.2019
Skills
- Cashier and Customer Service
- Ability to work in Team setting
- Time Management
- Work in Busy Environment
- Deep cleaning
- Goal-Oriented
Extracurricular Activities
Chico Anthropological Society
Timeline
Supervisor
Surf Thru Express Car Wash
05.2022 - 05.2023
Front End Associate
Safeway
08.2020 - 01.2022
Courtesy Clerk
Stater Bros
11.2018 - 08.2019
Crew Member
Baker's Drive Thru
05.2018 - 11.2018
Current - Economics
California State University - San Bernardino
HS Diploma -
Beaumont High School