Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaiah Del Toro

Sahuarita,AZ

Summary

At La Posada Green Valley, I excelled in guest engagement and sales expertise, significantly increasing sales by upselling high-end products. Known for exceptional customer service and a strong work ethic, I adeptly managed orders and restocked supplies, ensuring customer satisfaction and cultivating loyal relationships. My proactive approach and ability to resolve complaints Passionate and results-driven my server skills professional with 5 years of experience in customer service Proven track record of [mention key accomplishments or skills, such as increasing sales, improving customer and successful projects . Known for [mention unique qualities, such as creativity, problem-solving skills, leadership , and committed to delivering high-quality results in fast-paced environments.enhanced the dining experience and workforce effectiveness.

Overview

5
5
years of professional experience

Work History

Server

La Posada Green Valley
Green Valley
02.2019 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Associate Degree In Nursing - Dialysis Technology

University of Arizona
Tucson, AZ
08.2025

Skills

  • Order Management
  • Supply Restocking
  • Guest Engagement
  • Exceptional customer service
  • Strong Work Ethic
  • Sales Techniques
  • Sales expertise

Timeline

Server

La Posada Green Valley
02.2019 - Current

Associate Degree In Nursing - Dialysis Technology

University of Arizona
Isaiah Del Toro