Isaiah Guevara
Jamaica Plain,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Sweetgreen
04.2022 - 04.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Dishwasher
Earls Kitchen + Bar
06.2020 - 10.2020
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
Cashier
McDonald's
05.2019 - 06.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
McKinley Preparatory High School
Boston, MA06.2017
Skills
- Order Management
- Beverage Preparation
- Supply Restocking
- Service prioritization
- Daily specials memorization
- Order delivery practices
Languages
Spanish
Native or Bilingual
Timeline
Server
Sweetgreen
04.2022 - 04.2023
Dishwasher
Earls Kitchen + Bar
06.2020 - 10.2020
Cashier
McDonald's
05.2019 - 06.2019
High School Diploma -
McKinley Preparatory High School
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