Isaiah Hendrix
Conway
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Crew Member
Rallys Fast Food Resturant
09.2022 - Current
- Provided excellent customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Operated kitchen equipment and tools adhering to safety and sanitation standards.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in training new crew members, fostering a supportive learning environment.
- Resolved customer concerns promptly, enhancing overall dining experience.
- Contributed to cleanliness and organization of work area, promoting operational efficiency.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Member
Journeys Kidz
05.2021 - 08.2021
- Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
- Maintained knowledge of store promotions and inventory to effectively address customer inquiries.
- Collaborated with team to achieve sales targets through effective merchandising strategies.
- Handled customer complaints professionally, ensuring resolution in a timely manner.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
BBA - Business Administration
Central Baptist College
Conway, AR12-2025
High School Diploma -
Tempe High School
Tempe, AZ05-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Attention to detail
- Customer engagement
- Self-discipline
- Flexible schedule
- Integrity and honesty
- Leadership qualities
- Performance improvement
Timeline
Crew Member
Rallys Fast Food Resturant
09.2022 - Current
Crew Member
Journeys Kidz
05.2021 - 08.2021
BBA - Business Administration
Central Baptist College
High School Diploma -
Tempe High School