Isaiah Montgomery
Phoenix AZ,Arizona
Summary
Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer retention through effective communication and operational efficiency. Skilled in cash handling and multitasking, consistently maintaining high standards in fast-paced environments while ensuring compliance with safety regulations.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
Phoenix, AZ
06.2021 - 03.2026
- Managed customer service operations during high-volume periods, ensuring positive experiences and promoting customer retention.
- Oversaw cash register functions, accurately processing transactions and handling customer payments with precision.
- Implemented strategies with team members to maintain optimal cleanliness and organization in dining area and kitchen.
- Monitored and maintained food preparation practices according to safety regulations, guaranteeing quality and uniformity in all offerings.
- Conducted regular inventory assessments, replenished supplies as required, and notified management of shortages to support seamless operations.
- Executed tasks at front counter and drive-thru, maintaining high standards of service and operational efficiency.
- Demonstrated adaptability by working harmoniously with team members and integrating guidance from management.
- Engaged with team members to effectively manage and complete customer orders.
Education
No Degree -
Online Oregon Academy
Portland, ORSkills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Cash handling
Taking orders
Heavy lifting
Timeline
Crew Member
McDonald's
06.2021 - 03.2026
No Degree -
Online Oregon Academy