Isaiah Sanders
Boise,ID
Summary
Dynamic sales professional with a proven track record at Native Solar, adept in CRM proficiency and exceptional customer relationship management. Leveraged consultative sales techniques to enhance customer satisfaction and team performance, resulting in increased referral business. Skilled in time management and objection handling, consistently achieving and surpassing sales targets.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Native Solar
11.2023 - 09.2024
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Team Leader
Renewal By Anderson
09.2022 - 10.2023
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Assisted in recruitment to build team of top performers.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Sales Consultant
Solar Pros
04.2020 - 08.2022
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Ensured smooth transactions through efficient management of documentation and payment processing.
Sales Assoiate
Besy Buy
04.2018 - 03.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Kuna High
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
Timeline
Sales Consultant
Native Solar
11.2023 - 09.2024
Team Leader
Renewal By Anderson
09.2022 - 10.2023
Sales Consultant
Solar Pros
04.2020 - 08.2022
Sales Assoiate
Besy Buy
04.2018 - 03.2020
Kuna High
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