Isaura De Leon
Edinburg,TX
Summary
Dedicated Surgical Coordinator with a passion for delivering exceptional patient care and ensuring the seamless operation of surgical services. Experienced in coordinating surgical procedures and possessing advance organizational and multitasking skills. Bilingual in English and Spanish, with excellent customer service and interpersonal communication abilities. Adept at managing complex schedules and maintaining a high level of accuracy and efficiency in a fast pace environment. Looking to continue optimizing surgical processes and contributing to the success of a dynamic healthcare team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
DHR Trauma Reconstructive Surgery
06.2023 - Current
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Coordinated with facilities to set up surgeries
Medical Assistant
DHR Plastic And Reconstructive Surgery
11.2020 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
NRCMA Certification -
The College of Health Care Professions
McAllen, TX03.2018
Skills
- Strong Communication Skills
- Insurance Verification
- Professionalism and Confidentiality
- Patient coordination
- Data Entry Efficiency
- Schedule Coordination
- HIPAA Compliance
- Insurance Authorizations
- Medical Terminology
Certification
- Nationally Register Certified Medical Assistant ,
Timeline
Surgical Coordinator
DHR Trauma Reconstructive Surgery
06.2023 - Current
Medical Assistant
DHR Plastic And Reconstructive Surgery
11.2020 - 06.2023
NRCMA Certification -
The College of Health Care Professions
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