Isela Perez
San Diego,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Forward-thinking with fantastic attention to detail and commitment to optimizing patient experiences through individualized care. Skilled at Treatment Planning with training in Dentrix.
Overview
5
5
years of professional experience
Work History
Dental Treatment Coordinator
Allison Avenue Dental
La Mesa, 91942
10.2022 - Current
- Scheduled cleanings and dental appointments for patients using appointment software.
- Answered and managed incoming calls and emails.
- Collected payments from patients and arranged payment schedules.
- Assisted in the coordination of dental treatment plans for patients.
- Verified patient insurance coverage prior to treatments or procedures being performed.
- Prepared financial estimates for proposed treatments in consultation with dentists.
Dental Receptionist
Dental Express
San Diego, CA
08.2022 - 10.2022
- Answered and managed incoming calls and emails.
- Verified, updated and entered patient information into system.
- Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
- Scheduled and confirmed patient appointments and consultations.
Private Nanny
Private Client
Newbury Park, CA
12.2021 - 07.2022
- Regulated children's schedules to balance rest, learning and play.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
Sales Associate
DSW Inc.
Thousand Oaks, CA
05.2019 - 11.2021
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Bachelor of Arts - Psychology
California Lutheran University
Thousand Oaks, CA05.2022
Skills
- Insurance Verification
- Phone and Email Etiquette
- Patient Care Coordination
- Treatment Planning
- Patient Scheduling
- Basic computer skills
- Punctual and Reliable
Timeline
Dental Treatment Coordinator
Allison Avenue Dental
10.2022 - Current
Dental Receptionist
Dental Express
08.2022 - 10.2022
Private Nanny
Private Client
12.2021 - 07.2022
Sales Associate
DSW Inc.
05.2019 - 11.2021
Bachelor of Arts - Psychology
California Lutheran University
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