Ishmael Olo
Springfield,IL
Summary
Detail-oriented professional with a strong background in multitasking and organization. Committed to maintaining high hygiene standards and operational efficiency, ensuring customer satisfaction through effective communication and teamwork.
Overview
12
12
years of professional experience
Work History
Crew Member
McDonald's
Williamsville, IL
07.2025 - Current
- Provided exceptional customer service by taking orders and addressing customer inquiries promptly.
- Operated kitchen equipment and maintained food safety standards to ensure quality meal preparation.
- Collaborated with team members to streamline workflow during peak hours, enhancing service efficiency.
- Supported inventory management by restocking supplies and monitoring product freshness regularly.
Crew Member
Wendy's
Springfield, IL
09.2024 - 07.2025
- Maintained cleanliness of workstations, dining areas, and restrooms to uphold hygiene standards.
- Assisted in training new crew members on operational procedures and customer service expectations.
- Adapted quickly to changing tasks and priorities in a fast-paced environment, ensuring smooth operations.
- Processed transactions accurately using point-of-sale system while maintaining cash drawer integrity.
Team Leader
Jack in the Box
Honolulu, HI
09.2023 - 08.2024
- Led team in executing project timelines and deliverables efficiently.
- Coordinated daily operations to enhance workflow and team productivity.
- Trained new staff on company protocols and operational procedures.
- Monitored team performance to ensure adherence to quality standards.
Dishwasher
Roy's Restaurant
Honolulu, HI
01.2017 - 03.2018
- Operated industrial dishwashing equipment to maintain cleanliness and sanitation standards.
- Managed wash cycles efficiently to optimize workflow during peak service hours.
- Collaborated with kitchen staff to ensure timely availability of clean cookware and utensils.
- Implemented waste reduction practices, contributing to overall kitchen efficiency.
Dishwasher
Marine Corps Base
Kaneohe, HI
02.2016 - 05.2017
- Trained new staff on proper dishwashing techniques and safety protocols.
- Conducted routine maintenance checks on dishwashing machinery for optimal performance.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels.
- Maintained organized work area, promoting a safe and efficient kitchen environment.
Receiver
Fresh Island Fish Co
Honolulu, HI
02.2014 - 03.2016
- Ensured accurate receipt and inspection of incoming inventory for quality control.
- Coordinated with suppliers to resolve discrepancies and maintain inventory integrity.
- Implemented efficient storage solutions to optimize warehouse space and enhance accessibility.
- Mentored junior staff on proper handling techniques and safety protocols in receiving operations.
Education
High School Diploma -
Chaparral High School
Las Vegas, NV04-2011
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
Timeline
Crew Member
McDonald's
07.2025 - Current
Crew Member
Wendy's
09.2024 - 07.2025
Team Leader
Jack in the Box
09.2023 - 08.2024
Dishwasher
Roy's Restaurant
01.2017 - 03.2018
Dishwasher
Marine Corps Base
02.2016 - 05.2017
Receiver
Fresh Island Fish Co
02.2014 - 03.2016
High School Diploma -
Chaparral High School