Dynamic team player with proven customer service and problem-solving skills honed at WENDYS. Excelled in fast-paced environments, enhancing customer satisfaction and team efficiency. Demonstrated leadership and clear communication, contributing to workplace safety and service excellence. Currently expanding capabilities with welding techniques.
Overview
1
1
year of professional experience
Work History
Crew Member
WENDYS
13601 MADISON AVE KANSAS CITY, MO 64145
02.2023 - Current
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Education
High School Diploma -
CENTER HIGH SCHOOL
8715 HOLMES RD KANSAS CITY, MO 64131
05.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Clear Communication
Self-discipline
Interactive communication skills
Flexible Schedule
Integrity and Honesty
Safety awareness
Leadership Qualities
Safety
Currently learning proper welding skills and techniques