Isis-Mechelle Martin
Farmington
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Buffalo Wild Wings
09.2021 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Store Manager
Sally's Beauty Supply
05.2017 - 03.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Receptionist
Dr.Grant
12.2016 - 03.2017
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
No Degree - Business Administration
San Juan College
Farmington, NM05-2027
Skills
- Service Excellence
- Inventory Tracking Skills
- Sales techniques
- Collaborative Team Development
- Cash Management
- Honest and dependable
Certification
- Certified Sales Executive (CSE) - Sales and Marketing Executives International, Inc.
Timeline
Bartender
Buffalo Wild Wings
09.2021 - 07.2023
Store Manager
Sally's Beauty Supply
05.2017 - 03.2019
Receptionist
Dr.Grant
12.2016 - 03.2017
No Degree - Business Administration
San Juan College
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