Isis Ortega
Fort Worth,Texas
Summary
Proven leader at Spring Creek Barbeque, adept in staff management and development, ensuring high-quality customer satisfaction through effective training and performance standards. Excelled in money handling, enhancing cash accuracy. Skills include advanced computer proficiency and team supervision, achieving significant service excellence.
Overview
2
2
years of professional experience
Work History
Associate Manager
Spring Creek Barbeque
03.2022 - Current
- Oversaw training and onboarding process for all newly hired employees within Spring Creek Barbeque.
- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate of Arts - Accounting
Tarrant County College District
Fort Worth, TX12.2024
Skills
- Staff Management
- Staff Training and Development
- Staff Supervision
- Money Handling
- Computer Skills
- Staff Training
- Knife Skills
Timeline
Associate Manager
Spring Creek Barbeque
03.2022 - Current
Associate of Arts - Accounting
Tarrant County College District
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