Israa Munassar
Saint Paul,MN
Summary
Dynamic HR Specialist with a proven track record at Apple Valley Village Health Care Center, excelling in project management and team collaboration. Adept at streamlining internal communications and enhancing employee onboarding processes, ensuring compliance and efficiency. Recognized for attention to detail and maintaining confidentiality while fostering a positive workplace culture.
Overview
1
1
Language
6
6
years of professional experience
Work History
Human Resources Coordinator
Lifespark LLC
08.2026 - Current
- Scheduled interviews, managed candidate communications, and streamlined recruiting coordination for hiring teams.
- Coordinated onboarding and offboarding workflows, ensuring accurate employee records and timely system updates.
- Supported benefits enrollment, answering employee questions and resolving coverage and eligibility issues.
- Administered HRIS data entry, maintaining confidentiality and consistency across personnel files and reporting.
- Partnered with managers to coordinate leave administration, accommodations, and employee relations follow-up.
HR Specialist
Apple Valley Village Health Care Center
08.2025 - 08.2026
- Collaborated with management to address employee relations issues, enhancing workplace environment.
- Partnered with senior HR team to communicate company standards and policies.
- Coordinated internal communications to unify team objectives and promote collaboration.
- Collaborated with cross-functional teams to streamline communication processes and protocols.
- Managed project timelines and resources to execute projects efficiently and developed training materials for staff development.
- Facilitated cross-functional team alignment to improve project collaboration.
Receptionist
Apple Valley Village Health Care Center
12.2024 - 08.2025
- Greeted and assisted visitors, staff, and residents, fostering a welcoming office environment.
- Greeted and assisted visitors, staff, and residents to create welcoming office environment.
- Scheduled appointments and coordinated meeting room logistics, enhancing staff productivity.
- Collaborated with team members to ensure a smooth office workflow daily.
- Maintained organized filing system for confidential documents and records, ensuring easy access and compliance.
- Utilized office software to update databases and maintain accurate information.
- Assisted with mail distribution and package handling for office operations.
Personal Assistant
The Hanedar Group
03.2024 - 08.2025
- Managed agent's schedule, appointments, and client communications to ensure seamless operations.
- Prepared correspondence, reports, and presentations for internal and external communications.
- Handled document preparation, data entry, and file organization to support efficient information retrieval.
- Coordinated real estate transactions, ensuring timely completion of paperwork for smooth client experiences.
- Tracked expenses and assisted with commission payments and invoices to maintain financial accuracy.
- Tracked expenses and assisted with commission payments and invoices to uphold financial integrity.
Onboarding Specialist
Kestra Financial
01.2023 - 03.2024
- Coordinated across departments to ensure smooth transitions for new employees.
- Managed onboarding tasks and resolved inquiries to streamline process for new hires.
- Managed onboarding tasks and addressed inquiries to simplify onboarding process for new hires.
- Assisted in developing employee handbooks and job descriptions, improving clarity and consistency in onboarding experience.
- Planned and presented training and mentoring to new team members.
- Maintained accurate records of all new hire documentation in compliance with applicable laws and regulations.
- Maintained applicant profiles and information in applicant tracking system.
Customer Service Representative
IKEA
08.2020 - 01.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Supported customers with product selection, ordering, billing, returns, exchanges, and technical support to enhance overall satisfaction.
- Educated customers on billing procedures, processed payments, and facilitated payment option setup to streamline transactions.
- Cultivated customer relationships that fostered repeat business.
- Developed strong customer relationships to encourage loyalty and repeat business. that fostered repeat business.
- Resolved complex problems by collaborating with other departments to deliver effective solutions for customer needs.
- Performed administrative tasks including filing paperwork, updating databases, and generating reports to support operational efficiency.
Education
Bachelor of Arts - Human Resources Management
Metropolitan State University
Saint Paul, MNAssociate of Arts - Business Administration and Management
Saint Paul College
Saint Paul, MNSkills
Administrative support
Schedule coordination
Office administration
Microsoft Office proficiency
HR data management
Employee relations
Discretion and confidentiality
Team collaboration
Internal communication
Attention to detail
Affiliations
- Volunteering with Bloomington Police to help with involvement in the community as a Multi-Cultural Advisory member.
- Helped establish a social media presence for SUKOON, a mental health organization. Used outreach opportunities to build community and create business relations that last a lifetime.
- Volunteering with RISE, a woman-owned non-profit, to educate community members about ongoing issues and how to advocate for themselves.
Education
true,other
Languages
Arabic (Fluent), Somali (Advanced)
- Arabic
- Somali
References
References available upon request.
Timeline
Human Resources Coordinator
Lifespark LLC
08.2026 - Current
HR Specialist
Apple Valley Village Health Care Center
08.2025 - 08.2026
Receptionist
Apple Valley Village Health Care Center
12.2024 - 08.2025
Personal Assistant
The Hanedar Group
03.2024 - 08.2025
Onboarding Specialist
Kestra Financial
01.2023 - 03.2024
Customer Service Representative
IKEA
08.2020 - 01.2023
Associate of Arts - Business Administration and Management
Saint Paul College
Bachelor of Arts - Human Resources Management
Metropolitan State University