Italo Nascimento
Idaho Falls,ID
Summary
Outgoing and responsible individual with experience assisting customers in a family-owned retail store. Skilled in handling questions, resolving minor issues, and maintaining a calm and friendly demeanor under pressure. Excited to grow professionally in a customer service role.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
09.2025 - Current
- Cook and prepare a variety of grilled dishes such as burgers, steaks, chicken, and fish.
- Maintain a clean and organized grill area, including proper storage and labeling of food items.
- Ensure that all food items are cooked to the appropriate temperature and served in a timely manner.
Bakery Clerk
Panificadora 2 Irmãos
11.2020 - 02.2021
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Education
High School Diploma -
Liceu Professor Francisco Oscar Rodrigues
Maracanau, Brazil12-2019
Skills
- Customer service
- Open availability
- Cleanliness standards
- Stocking and shelving
- Relationship building
- Team collaboration
Languages
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Crew Member
McDonald's
09.2025 - Current
Bakery Clerk
Panificadora 2 Irmãos
11.2020 - 02.2021
High School Diploma -
Liceu Professor Francisco Oscar Rodrigues