Italo Soares
Milford,MA
Summary
Proven Shift Manager at Burger King, adept in workplace safety and handling customer complaints, enhanced team performance through effective training and mentorship. Demonstrated exceptional problem-solving skills, ensuring adherence to company standards. Motivated staff, ensuring punctuality and reliability, contributing to a positive and efficient work environment.
Overview
1
1
year of professional experience
Work History
Shift Manager
Burger King
Milford, MA
10.2021 - 03.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Dom Cavati
Brasil Skills
- Workplace Safety
- Staff Motivation
- Punctual and Reliable
- Handling Customer Complaints
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Shift Manager
Burger King
10.2021 - 03.2023
High School Diploma -
Dom Cavati