Iury Lockmann Da Hora
Cambridge,MA
Summary
Professional with three years of residence in the United States and solid experience in the automotive sector, having worked as Parts Manager and Service Advisor. Seeking an opportunity to further develop professionally, thrives on challenges, and possesses exceptional resilience.
Offering proactive and customer-focused approach, ready to learn and develop in supportive environment. Brings ability to quickly grasp new information and implement effective solutions to enhance customer satisfaction. Ready to use and develop strong communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Service Advisor
YES Auto Center
08.2024 - Current
- Assisted customers, translated their needs into technical instructions, prepared estimates, and sold services.
- Managed technicians’ schedules and vehicle workflow, processed payments, and delivered vehicles.
- Experienced with CCC, ProDemand, PartsTech, and ClickUp.
Parts Manager
Dans Auto Body
09.2023 - 08.2024
- Responsible for organizing, receiving, and distributing parts to assembly and disassembly technicians.
- Managed inventory control, parts payments, vehicle deliveries, and customer service.
- Experienced with CCC, Alldata, and ProDemand.
Education
High School Diploma -
Eeefm Aristobulo Barbosa Leao
Jardim Limoeiro, Serra-ES 12-2020
Skills
- Customer service, inventory management, and service coordination
- Fluent in English and Portuguese; intermediate Spanish, with experience in direct translation for technicians
- Proficient with various automotive software (CCC, Alldata, ProDemand, PartsTech, ClickUp)
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Quality inspection
- Performance goals
Languages
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Service Advisor
YES Auto Center
08.2024 - Current
Parts Manager
Dans Auto Body
09.2023 - 08.2024
High School Diploma -
Eeefm Aristobulo Barbosa Leao