Ivan Williams
Dallas
Summary
Dynamic sales professional with a proven track record at Cowboy Toyota, adept in leveraging strong negotiation and rapport-building skills to exceed sales targets. Expert in team collaboration and leadership, consistently enhancing customer satisfaction and driving revenue growth. Achieved significant milestones in sales and customer service, embodying team leadership and persuasive sales presentations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Car Salesperson
Cowboy Toyota / Norm Reeves Toyota
07.2022 - Current
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Car Salesperson
Toyota Of Rockwall
10.2020 - 07.2022
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Sales Associate
Cowboy Toyota
11.2019 - 10.2020
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Utilized social media platforms to promote available inventory, reaching a wider audience of potential buyers.
- Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
- Consistently exceeded sales targets through effective communication and negotiation skills.
BDC Representative
Cowboy Toyota
05.2019 - 11.2019
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
Wellness Coach
Herbalife
04.2017 - 07.2019
- Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
- Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.
- Monitored, tracked, and reported on individual progress with wellness plans.
- Evaluated client progress through regular check-ins and follow-up appointments, celebrating milestones and adjusting plans as needed.
- Provided individual health coaching to help clients optimize personal choices.
Quality Assurance Analyst
Account Control Technology Holdings Inc.
01.2015 - 03.2017
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Education
N/A - Kinesiology
University of North Texas
Denton, TXSkills
- Strong negotiation
- Building rapport
- Sales presentations
- Persuasion techniques
- Team collaboration
- Staff training
- Issue resolution
- Goal setting
- Goal driven
- Team leadership
Accomplishments
Salesperson of the month my entire time at Toyota of Rockwall
Salesman of the month multiple times at Cowboy Toyota
Certification
Master Certified Sales Professional 2020-2024
Timeline
Car Salesperson
Cowboy Toyota / Norm Reeves Toyota
07.2022 - Current
Car Salesperson
Toyota Of Rockwall
10.2020 - 07.2022
Sales Associate
Cowboy Toyota
11.2019 - 10.2020
BDC Representative
Cowboy Toyota
05.2019 - 11.2019
Wellness Coach
Herbalife
04.2017 - 07.2019
Quality Assurance Analyst
Account Control Technology Holdings Inc.
01.2015 - 03.2017
Master Certified Sales Professional 2020-2024
N/A - Kinesiology
University of North Texas
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