Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ivanis E Burgos

East Hartford

Summary

Dynamic and results-driven professional with proven leadership at Stop & Shop, excelling in customer service and team management. Skilled in multitasking and problem-solving, I effectively trained staff and optimized inventory, enhancing operational efficiency. Committed to maintaining high standards of service and fostering a collaborative work environment.

Work History

Crew Member

Wendy’s
  • Provided exceptional customer service by efficiently taking orders and addressing inquiries.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Prepared food items according to company standards to ensure quality and safety.
  • Operated kitchen equipment safely while adhering to health guidelines and protocols.

Shift Leader

Stop & Shop
  • Supervised team operations to ensure efficient workflow and customer service standards.
  • Trained new staff on store policies, procedures, and safety protocols.
  • Managed inventory levels, ensuring stock availability and minimizing waste.
  • Coordinated daily schedules to optimize staffing and coverage during peak hours.

Sales Associate

Victoria's Secret & PINK
  • Assisted customers in selecting products, enhancing overall shopping experience and ensuring satisfaction.
  • Executed visual merchandising standards to maintain an attractive store environment and promote brand image.
  • Managed inventory levels, conducting regular stock checks to ensure product availability and organization.
  • Processed transactions accurately and efficiently, maintaining cash register accuracy throughout shifts.

Education

Cosmetology - Cosmetology

International Institute of Cosmetology
Wethersfield, CT
03.2023

High School Diploma - Dance

Greater Hartford Academy of The Art
Hartford CT
06.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Attention to detail
  • Self-discipline
  • Interactive communication skills
  • Leadership qualities
  • Telephone etiquette

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Wendy’s

Shift Leader

Stop & Shop

Sales Associate

Victoria's Secret & PINK

Cosmetology - Cosmetology

International Institute of Cosmetology

High School Diploma - Dance

Greater Hartford Academy of The Art

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