Open To Work
Ivette Palomar
Elgin,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Human Resources Specialist
U.S. Army Reserves
11.2020 - Current
- Personnel Records & Actions
- Administrative Support
- Strength & Readiness Management
Driver
Uber Technologies LLC
07.2023 - 07.2024
- Provided safe, reliable transportation to passengers while following all traffic laws and company safety standards.
- Delivered high-quality customer service, maintaining a professional, courteous, and helpful attitude.
- Used GPS and routing apps to plan efficient routes, reduce travel time, and adapt to real-time traffic conditions.
- Maintained vehicle cleanliness, safety, and readiness through regular inspections and upkeep.
- Resolved customer concerns professionally to ensure positive rider experiences and high satisfaction ratings.
- Worked independently, managing schedule, availability, and productivity to meet income goals.
Security supervisor
Securitas
05.2021 - 02.2022
- Managed and documented patrol reports for scheduling officers to ensure employee safety and security.
- Supervised daily security operations, ensuring compliance with protocols and safety standards.
- Developed incident reports to document occurrences and inform strategic adjustments in security policies.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Customer service representative
Crawford and company/Randstad Staffing
08.2013 - 02.2019
- Create claims in system for callers regarding FMLA, workers compensation, general liability and auto claims.
- Answer questions regarding the process of creating claims and the next steps.
- Hours per week: 32
Education
High school diploma or equivalent -
Elgin High School
Elgin, ILSome college (no degree) - Criminal Justice
Elgin Community College
South Elgin, ILSome college (no degree) - Aviation
Liberty University
Lynchburg, VASkills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Attention to detail
- Dependable and responsible
- Multitasking
- Critical thinking
- Calm under pressure
Language skills
Spanish Spoken: Advanced | Written: Advanced | Read: Advanced
Work Preference
Work Type
Part TimeFull TimeContract WorkGig WorkLocation Preference
RemoteTimeline
Driver
Uber Technologies LLC
07.2023 - 07.2024
Security supervisor
Securitas
05.2021 - 02.2022
Human Resources Specialist
U.S. Army Reserves
11.2020 - Current
Customer service representative
Crawford and company/Randstad Staffing
08.2013 - 02.2019
Some college (no degree) - Criminal Justice
Elgin Community College
Some college (no degree) - Aviation
Liberty University
High school diploma or equivalent -
Elgin High School