Ivy Molfino
Livingston,MT
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
6
6
years of professional experience
Work History
Cashier
Town & Country Supermarket
Livingston, MT
10.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided product information to improve satisfaction.
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new cashiers on register procedures and customer service protocols.
- Worked flexible schedule and extra shifts to meet business needs.
CNA in Training
Life Care Center
Brookfield, MO
11.2023 - 02.2024
- Assisted nursing staff in providing daily care to residents, ensuring comfort and safety.
- Monitored vital signs and reported changes to supervising nurses promptly.
- Maintained cleanliness and organization of patient areas, enhancing overall environment.
- Supported patients with mobility and rehabilitation exercises, promoting independence.
- Documented patient progress accurately, contributing to effective communication among staff.
- Promoted patient safety through diligent monitoring and reporting of any changes in condition or concerns.
Donut Maker
Dutch Door Donuts
Carmel-by-the-Sea, CA
01.2022 - 05.2022
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Kept workstation and area around workstation neat and clean.
- Managed 10 customer orders via phone call per day.
Veterinary Technician Assistant
Peninsula Animal Hospital
Pacific Grove, CA
11.2020 - 01.2022
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Answered owner animal health questions and advised on best care practices.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restrained animals to protect veterinarians from potential harm.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Gained receptionist experience to schedule appointments with client calls.
Education
High School Diploma -
Pacific Grove High School
Pacific Grove, CA05.2022
Skills
- Customer assistance
- Customer service excellence
- Work ethic and integrity
- Time management skills
- Money handling
- Reliability and punctuality
- Cash register operation
- Patience and empathy
- Team collaboration
Timeline
Cashier
Town & Country Supermarket
10.2024 - Current
CNA in Training
Life Care Center
11.2023 - 02.2024
Donut Maker
Dutch Door Donuts
01.2022 - 05.2022
Veterinary Technician Assistant
Peninsula Animal Hospital
11.2020 - 01.2022
High School Diploma -
Pacific Grove High School