Izabella Schroeder

My experience as a hostess working at a country club was that I’ve greeted and welcomed members in a warm professional manner, creating a positive first impression. I’m proficient in managing reservations, coordinating seating arrangements, and prioritizing guest preferences to ensure maximum satisfactory. I have strong knowledge of fine dining etiquette, menu offerings, enabling effective communication, and assistance to members. I’m skilled in handling high-pressure situations with grace and composure, maintaining a calm and friendly demeanor at all times. I’m excellent in multitasking, and also capable of managing high volumes of members while maintaining attention to detail and accuracy. I have exceptional communication skills, both verbal and written, fostering positive interactions with members, staff, and management. I’m highly organized and detail-oriented, with a keen eye for cleanliness and aesthetics, ensuring a presentable and inviting dining atmosphere. I’ve collaborated with the kitchen and serving staff to ensure accurate and timely delivery of food and beverages. I’ve attended to members throughout their dining experience, ensuring prompt refills, extra utensils, and furthermore requests members wish to be granted. I’ve handled member complaints and concerns professionally and promptly, resolving issues to ensure a positive satisfaction of the guest and management. I’ve assisted in coordinating private events and special occasions, including weddings, tournaments, holiday events, and more. I have upheld high standards of cleanliness and presentation throughout working at a country club which ensures the dining area is always well-maintained and organized. I’ve also participated in opening and closing duties, including setting up tables, arranging table settings, polishing silverware, folding silverware, making roll ups, and furthermore.

I have extensive experience working as a hostess during a fast-paced environment, as well as have the proven ability to great and seat guests promptly, providing a warm welcoming atmosphere. I’m skilled in managing reservations, coordinating seating arrangements, and optimizing table turnover to maximize guest satisfaction. I have excellent interpersonal and communication skills, fostering positive interactions with guests, staff, and management. I’m proficient in handling high-pressure situations with grace and composure, ensuring a smooth flow of service during peak hours. I have the ability to multitask efficiently, maintaining attention to detail and accuracy while managing multiple guest requests and inquiries. I’m exceptional with teamwork, collaborating effectively with fellow staff members to provide a seamless dining experience. Furthermore, I’ve familiarized guests with the pub’s menu offerings, highlighting popular Irish dishes and beverage options. I have also assisted in organizing and hosting special events, including celebrations, trivia nights, and live entertainment. I’ve maintained a clean and inviting dining area, including regular table bussing, floor sweeping, and restocking of supplies. I’ve provided exceptional customer service, addressing guest inquiries and resolving issues to their satisfaction.