Izaiha Pelley
Corvallis,OR
Summary
Dynamic professional with proven customer service skills in fast-paced environments. Adept at enhancing guest satisfaction and driving sales through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Crew Member
Dominoes Pizza
Newport, OR
05.2025 - 02.2026
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Prepared food items according to company standards ensuring quality and consistency.
- Trained new crew members on operational procedures and customer service techniques.
- Collaborated with team members to maintain cleanliness and organization of work area.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Retail Sales Manager
TMI Investments
Las Vegas, NV
06.2021 - 05.2025
- Analyzed sales data and market trends to drive initiatives that increased store profitability.
- Managed inventory levels to ensure optimal stock availability.
- Executed merchandising strategies to enhance product visibility and drive sales.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Achieved and exceeded sales goals through strategic planning and execution.
- Developed leadership skills within team members to strengthen collaboration and performance.
- Applied advanced communication strategies to ensure precise and impactful messaging in professional interactions.
- Engaged in long, flexible hours to ensure timely completion of tasks and enhance team productivity.
- Achieved a consistently clean and organized environment, leading to improved employee satisfaction. Elevated hygiene standards through proactive cleaning initiatives. Fostered a culture of cleanliness that contributed to overall operational efficiency.
Education
High School Diploma -
Del Sol Academy of The Preforming Arts
Las Vegas, NV03-2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Flexible schedule
- Safe food handling
- Integrity and honesty
- Safety awareness
- Initiative and Self-motivation
- Basic math
- Verbal and written communication
- Leadership qualities
- Food preparation
- Heavy lifting
- Store opening and closing
- Crew leadership
- Hospitality service expertise
- Valid Driver's license
- Creativity and innovation
- Complex Problem-solving
- Visual communication
- Order management
- Inventory restocking
- Performance improvement
Timeline
Crew Member
Dominoes Pizza
05.2025 - 02.2026
Retail Sales Manager
TMI Investments
06.2021 - 05.2025
High School Diploma -
Del Sol Academy of The Preforming Arts