Izamara Martinez
San Antonio,TX
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Barista
Cajun Coffee Shack
San Antonio, TX
02.2023 - Current
- Packaged bagels, muffins and other food items for customer purchase.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Used POS system to accurately enter orders and process payments.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Helped management keep adequate supply on hand by notifying of shortages.
- Explained beverage preparation to help customers choose ideal items.
Babysitter
Mara Rueda
San Antonio, TX
03.2020 - 01.2023
- Helped children complete homework assignments and school projects.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Communicated with parents regarding children's progress and development, raising any issues.
- Established and maintained safe play environment for children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Provided safe transportation to and from school and extracurricular activities.
Education
Major: Business Marketing
The University of Texas At San Antonio
1 UTSA Circle, San Antonio, TX 7824906.2026
Skills
- Sales Expertise
- POS System Operations
- Excellent Memory
- Origination Knowledge
- Adaptive and Creative
- Opening and Closing Coordination
- Credit Card Transactions
- Stocking Supplies and Retail Products
- Operational Efficiency and Safety
- Spanish Fluency
- Counter Sanitization
- Guest Satisfaction
Accomplishments
- Earned a 4 full ride scholarship to UTSA
- Earned Presidential Scholarship to UTSA ($1,200 per semester)
- Top 6% percent of my high school class
- A member of the Honors Society
Timeline
Barista
Cajun Coffee Shack
02.2023 - Current
Babysitter
Mara Rueda
03.2020 - 01.2023
Major: Business Marketing
The University of Texas At San Antonio