Izzy Jacobsen
Summary
I am a detail-oriented, creative problem solver with an eagerness to create meaningful customer connections on any level. Eager to learn with aptitude for applying new knowledge with skill and efficiency in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Crew Member
Trader Joe's
07.2021 - Current
- Providing a WOW customer experience by answering customer inquiries in a timely manner.
- Writing product orders with mindfulness of merchandising and rotating displays for memorable customer experience.
- Collaborating with Crew members to ensure efficient teamwork in a fast-paced environment.
Donations Manager
Make & Mend
08.2021 - 10.2023
- Managing donation database, ensuring accurate record-keeping and timely reporting of key metrics.
- Photographing products with mindfulness of business aesthetics through the use of Lightroom editing software.
- Providing exceptional stewardship to donors through regular updates on the sustainable program impact, cultivating long-term relationships that lead to increased giving levels.
- Maintaining an informative customer experience by demonstrating in-depth knowledge of art supplies to best provide recommendations.
Art Instructor
Central Community Branch YMCA
05.2019 - 08.2019
- Leading groups of youth ages 5-16 in discovery and creative exercises and offered personalized support to individuals in need of extra assistance.
- Collaborating with fellow instructors to develop a comprehensive art curriculum, resulting in increased student engagement.
- Earning positive feedback from parents regarding classroom instruction and student learning success.
Education
Bachelor of Arts - Illustration
Massachusetts College of Art And Design
Boston, MA05.2023
High School Diploma -
Wachusett Regional High School
Holden, MA05.2018
Skills
- Customer service
- Order Management
- Store Opening and Closing
- Multi-tasking
- Organization
- Creative Problem-Solving
- Cleaning
- Effective Communication
- Cash handling
- Delegation skills
Timeline
Donations Manager
Make & Mend
08.2021 - 10.2023
Crew Member
Trader Joe's
07.2021 - Current
Art Instructor
Central Community Branch YMCA
05.2019 - 08.2019
Bachelor of Arts - Illustration
Massachusetts College of Art And Design
High School Diploma -
Wachusett Regional High School
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