Jabri Bledsoe
Columbus ,Ohio
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably as General Manager at Five Below. Proven ability to enhance operational efficiency and drive sales through effective management and training. Skilled in cash handling and scheduling, consistently delivering exceptional guest experiences and fostering a positive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Hilton Garden Inn Hotel
New Albany, OH
07.2025 - Current
- Greeting and assisting guests with check-in/check-out processes and handling reservations.
- Responding to guest inquiries and resolving any issues to ensure satisfaction.
- Managing phone lines, taking calls, and directing guests to appropriate departments.
- Maintaining front desk area cleanliness and organization, and assisting with special requests.
Assistant Manager
Certified Oil
1950 Lockbourne Rd
12.2024 - Current
- Overseeing cashier operations, ensuring efficient transactions and customer satisfaction.
- Managing store operations including inventory, order fulfillment, and stock organization.
- Completing daily paperwork and handling invoices to ensure accurate financial tracking.
- Supervising and training new employees while maintaining a high standard of customer service.
General Manager
Five Below
Polaris Parkway
05.2017 - 10.2024
- Led and managed a team of associates to deliver outstanding customer service.
- Oversaw merchandising, stock organization, and visual displays to ensure an appealing store environment.
- Managed inventory, sales goals, and handled customer escalations.
- Ensured compliance with company policies and maintained a safe work environment.
- Delivered key operational tasks including scheduling, reporting, and payroll.
Education
High School Diploma -
Focus North High School
Columbus Ohio06.2015
Skills
- Management
- Scheduling
- Office Work
- Customer Service
- Phone and Front Desk Operations
- Cash Handling
- Invoicing and Order Management
- Team Leadership
Certification
CPR
FIRST AID
SELFSERV
Timeline
Front Desk Receptionist
Hilton Garden Inn Hotel
07.2025 - Current
Assistant Manager
Certified Oil
12.2024 - Current
General Manager
Five Below
05.2017 - 10.2024
High School Diploma -
Focus North High School