Summary
Overview
Work History
Education
Skills
Timeline
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Jack Aylin

Summary

Dynamic, people oriented professional who excels in leadership and communication. Successfully trained teams to enhance customer satisfaction and loyalty, while implementing strategic initiatives that improved service efficiency. Skilled in event planning and fundraising, driving impactful community engagement and philanthropy efforts.

Overview

3
3
years of professional experience

Work History

Server

Bayou Smokehouse & Grill
04.2025 - Current

Customer Service Manager

Harris Teeter
05.2023 - 05.2025
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Followed through with client requests to resolve problems.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.

Vice President

Delta Tau Delta - Iota Kappa Chapter
12.2022 - 12.2024
  • Oversaw chairmen below me and worked with president and executive board to develop strategic initiatives and long term goals.
  • Coordinated philanthropy and community service efforts.

Education

Bachelor of Science - Exercise Science

Appalachian State University
Boone, NC
12-2024

Skills

  • Event planning
  • Leadership
  • Customer service
  • Teamwork
  • Fundraising
  • Communication
  • Research skills

Timeline

Server

Bayou Smokehouse & Grill
04.2025 - Current

Customer Service Manager

Harris Teeter
05.2023 - 05.2025

Vice President

Delta Tau Delta - Iota Kappa Chapter
12.2022 - 12.2024

Bachelor of Science - Exercise Science

Appalachian State University

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