Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Denault

Severna Park,MD

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

4
4
years of professional experience

Work History

Shift Leader

Taphouse Grille
02.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Educated staff on organizational mission and goals to help employees achieve success.

Jet Ski Rental Guide

Breakwater Adventures
05.2023 - Current
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Determined clients' needs and helped select appropriate rentals fulfilling requirements.
  • Managed multiple tasks in high-volume environment.

Landscaper

Self-employeed
01.2020 - Current
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Educated clients on proper care and maintenance of landscaping projects.
  • Researched and identified appropriate plants and materials for landscaping projects.
  • Created and maintained detailed records of landscaping projects for future reference.

Education

No Degree - Business Management

Flagler College
St. Augustine, FL
05.2027

High School Diploma -

Archbishop Spalding High School
Severn, MD
05.2023

Skills

  • Issue Resolution
  • Verbal and Written Communication
  • Troubleshoot Service Issues
  • Operations Management
  • Team Motivation
  • Leadership

Timeline

Jet Ski Rental Guide

Breakwater Adventures
05.2023 - Current

Shift Leader

Taphouse Grille
02.2020 - Current

Landscaper

Self-employeed
01.2020 - Current

No Degree - Business Management

Flagler College

High School Diploma -

Archbishop Spalding High School
Jack Denault