Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Shift Leader
Taphouse Grille
02.2020 - Current
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas
Enforced company policies and regulations with employees.
Resolved conflicts between employees to maintain positive and productive work environments.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Educated staff on organizational mission and goals to help employees achieve success.
Jet Ski Rental Guide
Breakwater Adventures
05.2023 - Current
Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Responded quickly to customer inquiries, answering questions and offering insight into products.
Determined clients' needs and helped select appropriate rentals fulfilling requirements.
Managed multiple tasks in high-volume environment.
Landscaper
Self-employeed
01.2020 - Current
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Removed weeds, hazards, and debris from common pathways to improve usability.
Educated clients on proper care and maintenance of landscaping projects.
Researched and identified appropriate plants and materials for landscaping projects.
Created and maintained detailed records of landscaping projects for future reference.