Jack Fisk
6961 Lost Springs Dr,CO
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
1
1
Language
Work History
Server
Sushi Kanpai
Colorado Springs, CO
11.2021 - 04.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Cultivated warm relationships with regular customers.
Front End Customer Service Associate
Kroger
Colorado Springs, CO
07.2019 - 07.2021
- Developed and actualized customer service initiatives to decrease wait times.
- Informed customers about special promotions and provided detailed information for various products.
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Monitored cash transactions at front desk to maintain responsibility for personal bank.
Education
High School Diploma -
Doherty High School
Colorado Springs, CO 05.2001 -
Skills
Hospitality service expertise
Sales expertise
Food and beverage pairings
Daily specials memorization
Dining area maintenance
Beverage preparation
Food sales and promotion
Order accuracy
Point of sale operation
To-go order preparation
Bill computation
Guest relations management
Timeline
Server
Sushi Kanpai
11.2021 - 04.2022
Front End Customer Service Associate
Kroger
07.2019 - 07.2021
High School Diploma -
Doherty High School
05.2001 -