Jack Hammond
Cerritos,CA
Summary
Strategic and results-driven marketing professional with over ten years of experience in the dynamic hospitality industry. Recognized for delivering exceptional customer service and crafting memorable guest experiences. Eager to leverage a marketing degree and passion for innovative strategies to drive business growth. Adept at building enduring relationships and committed to enhancing customer satisfaction through creative marketing campaigns. Excited to contribute hospitality background and marketing acumen to enhance a dynamic marketing team.
Overview
7
7
years of professional experience
Work History
Sales Associate
Nordstrom
Cerritos, CA
12.2016 - Current
- Regularly surpassing daily sales goals by 30%, leveraging CRM software, robust interpersonal skills, and customer-centric approach.
- Fostering authenticity, enthusiasm, and efficiency to bolster selling techniques, resulting in monthly recognition for outstanding customer service.
- Utilizing integration of multi-platform customer support at Nordstrom, handling inquiries via email, chat, and phone, increasing sales volume by 50% during special events.
- Demonstrating comprehensive understanding and ownership of product lines, translating intricate features into compelling sales narratives that resonate with diverse clientele.
Volleyball Coach
Oaho Volleyball
Orange County, Ca
04.2021 - 07.2023
- Mentored over 25 athletes, fostering leadership skills and team camaraderie
- Developed relationships with parents and other coaches, increasing productivity and efficiency of practices, games, and tournaments
Education
Bachelor of Science - Marketing
Cal State Long Beach
Long Beach, CA05.2021
Skills
- Sales
- Hospitality and Accommodation
- Merchandise Display
- POS System Operations
- Microsoft Office
- Customer Service
- Sales Expertise
- Coaching and Mentoring
Affiliations
- CSULB men's club volleyball assistant head coach (2017 to 2023)
Timeline
Volleyball Coach
Oaho Volleyball
04.2021 - 07.2023
Sales Associate
Nordstrom
12.2016 - Current
Bachelor of Science - Marketing
Cal State Long Beach