Jack Hernandez
Smithsburg,MD
Summary
Dynamic and dedicated professional with experience at Dairy Queen, excelling in customer service and teamwork. Proven ability to multitask and maintain high standards of cleanliness while handling cash transactions accurately. Recognized for enhancing customer satisfaction through efficient service and effective problem-solving in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Crew Member
Dairy Queen
Hagerstown, MD
11.2023 - 10.2024
- Assisted customers with orders, ensuring a positive experience and efficient service.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Collaborated with team members to deliver timely service during peak hours.
- Handled cash transactions accurately, providing change and receipts to customers.
- Adapted quickly to changing tasks in fast-paced environment, demonstrating flexibility.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Problem-solving
- Cleaning and sanitizing
- Taking orders
- Basic math
- Heavy lifting
- Store opening and closing
Languages
English
Native or Bilingual
Interests
- I like working with my hands and fixing things
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- Baking
- Music
- Community Cleanup
Timeline
Crew Member
Dairy Queen
11.2023 - 10.2024