Jacob Langford
Summary
Motivated young professional with a strong background in customer service and team collaboration. Proven ability to manage time under pressure while also ensuring quality service. A native Spanish speaker who will be able to engage with Spanish speakers effectively.
Overview
1
1
year of professional experience
Work History
Crew Member
Jersey Mike's Subs
Houston, Texas
12.2024 - Current
- Provided exceptional customer service by greeting and assisting guests promptly.
- Operated kitchen equipment safely and efficiently to prepare food items.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Handled cash transactions accurately, ensuring proper accounting of sales at the register.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Arts - History
University of Houston-Downtown
Houston, TX05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Taking orders
- Self-discipline
- Ability to speak Spanish fluently
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Jersey Mike's Subs
12.2024 - Current
Bachelor of Arts - History
University of Houston-Downtown