Summary
Overview
Work History
Education
Skills
Volunteering
Additional Information
Timeline
Generic

Jacob Gutowski

Saint Bonaventure,NY

Summary

Dedicated Student with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

2
2
years of professional experience

Work History

Associate

Dicks Sporing Goods
06.2021 - 08.2023
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Was analyzed and required to bring up customer satisfaction percentage

Education

No Degree - Sports Management

St. Bonaventure University
Saint Bonaventure, NY
05.2026

Skills

  • Product and Service Sales
  • Customer Relationship Management
  • New Hire Training
  • Attention to Detail
  • Time Management
  • Public Relations
  • Data Analysis
  • Oral Communication
  • Strategy Development
  • Pivot Tables

Volunteering

Through my 100+ hours of volunteering I've learned quality skills like how to work within a team to get things done, time management skills, patience and understanding, among many more. I've had great times volunteering through many different groups, from my school to warming houses for homeless. I really do enjoy volunteering as it gives a sense of giving back.

Additional Information

Was involved in a program called NAF, for hospitality and tourism in high school, where we would work with local businesses and complete projects over the year. This definitely helped myself understand the business end of companies more, what they go through, the time pressures that they have to get things done. This program also drove me to want to succeed even more, I learned a lot during my time in NAF, I want to be successful to show those that go through that program that it is worth it, the things you learn there are important and can help you immensely.

Timeline

Associate

Dicks Sporing Goods
06.2021 - 08.2023

No Degree - Sports Management

St. Bonaventure University
Jacob Gutowski