Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Hitt

Summary

General Experience in all areas, but always looking to learn! A proactive problem-solver successful at over seeing personnel, programs and projects. But also willing to work from the ground up.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Delivery Driver

Larsen's Bakery
05.2023 - Current
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Fitness Coach

Orange Theory
03.2022 - 08.2022
  • Increased member retention by fostering a supportive and motivating exercise environment.
  • Participated in regular staff meetings to discuss progress towards targets, addressing challenges collaboratively for optimal results across all classes offered at the facility.
  • Conducted regular fitness assessments on clients, tracking progress and adjusting individual plans accordingly to maintain optimal challenge levels while minimizing risk of injury due to over-exertion during workouts.
  • Taught diverse group fitness classes designed to improve cardiovascular health, strength and mobility.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Manager on Duty

SafeSplash
10.2018 - 11.2020
  • Maintained professional manner in all customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
  • Upheld compliance and followed safety standards to achieve a secure and efficient learning environment.
  • Helped improve customer service, quality assurance and service speed by developing and implementing successful solutions.
  • Took care of customer problem escalated by other staff members.
  • Mentored all new employees, demonstrating best methods for servicing clients and guests.
  • Engaged with students to help them acclimate to and become comfortable in pool.
  • Worked one-on-one with special needs students, delivering guidance and reassurance.
  • Documented each student's progress and gave constructive feedback for areas that could be improved.

Team Member

Funtastic Playtorium
10.2017 - 10.2018
  • Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
  • Sanitized frequented areas and equipment using approved supplies.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Created safe space for kids of all ages by monitoring exits and providing general supervision

Crew Member

Chipotle
06.2017 - 10.2017
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Received food orders from individuals and explained offerings.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Organized ingredients and restocked supplies to prepare for busy periods.

Education

Some College (No Degree) - English/Geology

Edmonds Community College
Edmonds, WA

Personal Training Certification - Kinesiology

National Association of Sports Medicine
Gilbert, AZ (Online)
01.2022

High School Diploma -

Lynnwood High School
Bothell, WA
06.2019

Skills

  • Shift scheduling
  • Staff training
  • Promotions
  • Sales
  • Cargo Handling
  • Commercial Driving
  • Forklift Operation
  • Punctual and Reliable
  • First aid certification
  • Cleaning and Sanitation

Certification

  • CPR/FirstAid Certification
  • Lifeguard Certification

Timeline

Delivery Driver

Larsen's Bakery
05.2023 - Current

Fitness Coach

Orange Theory
03.2022 - 08.2022

Manager on Duty

SafeSplash
10.2018 - 11.2020

Team Member

Funtastic Playtorium
10.2017 - 10.2018

Crew Member

Chipotle
06.2017 - 10.2017

Some College (No Degree) - English/Geology

Edmonds Community College

Personal Training Certification - Kinesiology

National Association of Sports Medicine

High School Diploma -

Lynnwood High School

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Jacob Hitt