Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
10
10
years of professional experience
Work History
Crew Member
Wendys Fast Food
Fairmont, wv
06.2022 - Current
Provided exceptional customer service in a fast-paced environment.
Operated kitchen equipment safely and effectively during meal preparation.
Assisted in training new crew members on operational procedures.
Managed inventory by restocking supplies and monitoring freshness of ingredients.
Performed cashier duties such as taking orders, collecting payments and providing change.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Resolved customer complaints in a professional manner.
Prepared food items according to company recipes and standards.
Night Auditor
Fairfeild inn and suites by Marriott
Fairmont, West Virginia
09.2018 - 02.2022
Managed nightly hotel operations and ensured smooth front desk procedures.
Addressed guest inquiries and resolved issues to enhance customer satisfaction.
Processed check-ins and check-outs efficiently during peak hours.
Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
Processed guest check-outs, including payment processing and providing receipts.
Crew Member
Wendys Fast Food
Fairmont, West Virginia
06.2016 - 09.2018
Prepared food items according to company recipes and standards.
Provided exceptional customer service in a fast-paced environment.
Maintained cleanliness and organization of workstations throughout shifts.
Human Resources Director at Encompass Health Rehabilitation Hospital of Morgantown and BridgeportHuman Resources Director at Encompass Health Rehabilitation Hospital of Morgantown and Bridgeport