JACOB MATUTE
North Hills
Summary
Dedicated and industrious professional with a strong work ethic, consistently delivering high-quality results in dynamic environments. Highly adaptable and flexible, thriving in collaborative team settings while demonstrating patience and composure under pressure. Quick learner with a proven ability to rapidly acquire new skills and knowledge, ensuring efficient integration into diverse workflows. Exhibits exceptional organizational skills, honed through experience, to manage tasks effectively and meet deadlines with precision. Friendly and efficient with strong organizational skills, adept at managing tasks and supporting team functions. Eager to expand on existing work experience, seeking opportunities to further develop expertise and contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Office Assistant
Ameer Shah Law Offices
08.2024 - 05.2025
- Oversaw office operations while also scheduling meetings with cliental
- Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers.
- Routed incoming calls and faxes and wrote detailed messages to speed up response.
- Implemented a record filing system to improve document organization and management.
- Created electronic file systems and kept track of both electronic and paper files.
- Handled all incoming and outgoing correspondence, made copies, and sent mailings.
Office Assistant
Law Offices of Ameer Shah
08.2024 - 04.2025
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Volunteer
James Monroe High School
08.2023 - 01.2024
- Assisted with special needs children
- Keep track of ongoing projects and financial reports on a daily basis.
Server
Ludwigs Cafe
01.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
High School Diploma -
James Monroe High School
Los Angeles, CA05.2024
Skills
- Filing and data archiving
- Sorting and labeling
- Team building
- Professional phone etiquette
- Flexible
- Team standards
- Critical thinker
- Quick learner
- Good with technology
- Customer service
- Positive attitude
- Time management
- Dedicated team player
- Prioritizing work
- Verbal communication
- Resourceful
- Professional and mature
- Strong problem solver
Activities
- Partook in varsity sports for 3 years (Basketball and Football)
- Involved in numerous team activities
- Partook in advanced orchestra for 3 years
- Was a section leader for advanced orchestra for 2 years
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Office Assistant
Law Offices of Ameer Shah
08.2024 - 04.2025
Office Assistant
Ameer Shah Law Offices
08.2024 - 05.2025
Volunteer
James Monroe High School
08.2023 - 01.2024
Server
Ludwigs Cafe
01.2023 - 12.2023
High School Diploma -
James Monroe High School
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