Jacob Nebbia
Old Bridge,NJ
Summary
Motivated, critical-thinker who is passionate about serving the community. Looking for an opportunity to join Law Enforcement and demonstrate my knowledge of the law, public safety, government, communication, and public service.
Overview
6
6
years of professional experience
Work History
Shift Leader
NJ ATV
03.2018 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Laborer
JVI Flooring
05.2022 - Current
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Observed site safety rules to maximize protections for team members and equipment.
Service Representative
AKJ Enterprise
03.2020 - Current
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained productivity and quality standards at all times.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Responded to customer calls and emails to answer questions about products and services.
Education
Bachelor of Arts - Criminal Justice
Rutgers University
New Brunswick, NJ12.2023
Accounting
Rowan University
Glassboro, NJSkills
- Customer Service
- Punctual and Reliable
- Willingness to Learn
- Attention to Detail
- Safety Awareness
- Safety Procedures
Timeline
Laborer
JVI Flooring
05.2022 - Current
Service Representative
AKJ Enterprise
03.2020 - Current
Shift Leader
NJ ATV
03.2018 - Current
Bachelor of Arts - Criminal Justice
Rutgers University
Accounting
Rowan University