Jacob Rivera
Starbucks
Whittier,Ca
1
Language
5
years of professional experience
Results-driven Business Manager experienced in managing operations and developing client relationships. Achieved business efficiency and growth through effective budget oversight and strong communication skills. Focused on leveraging leadership and problem-solving abilities to enhance team collaboration and support organizational goals.
Work History
Administrative Assistant
4 Months- Streamlined office procedures, improving workflow and reducing administrative errors.
- Coordinated patient scheduling and managed appointment reminders to enhance office efficiency.
- Maintained accurate patient records using electronic health record systems to ensure compliance with regulations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed patient scheduling to optimize office workflow and enhance service delivery.
BARISTA
3 Years- Managed cash register operations and processed cash and card transactions efficiently.
- Supported opening and closing tasks by cleaning cafe areas and setting up displays to enhance customer experience.
- Operated cash registers and handled cash and card transactions.
- Engaged with customers and provided detailed information on menu items and preparation methods to ensure informed choices.
BUSINESS MANAGER
2 Years 8 Months- Managed day-to-day business operations, optimizing resource scheduling and workflow monitoring to meet deadlines consistently.
- Developed long-term relationships with clients through regular contact and follow-up activities.
- Developed and monitored budgets to ensure financial stability.
- Coached and mentored staff in effective communication, problem-solving, and conflict resolution, enhancing team collaboration.
- Coached and mentored staff members on effective communication, problem-solving, and conflict resolution techniques.
RETAIL WORKER
1 Year 3 Months- Assisted customers in the women's shoes section by providing product information and recommendations. Main job was to be on the floor and sell as much as possible since I was a commission based job. Some tasks would be cashier work, stocking etc.
- Maintained clean and organized work area, enhancing shopping experience for customers.
- Utilized strong communication skills to answer customer inquiries accurately and politely.
- Restocked supplies, tracked sales data, and completed paperwork to support daily operations.
Education
Bachelor - Business Finance
- Dean's List- Fall And Spring 2023, 2024
- Columbus Foundation Scholarship Recipient
- 3.6 GPA
Skills
Office administration
Data entry
Computer skills
Cash handling
Quick learner
Leadership
Inventory Management
Food Handling
Health Compliance
Client relations
Data management
Technical proficiency
Office coordination
Accomplishments
- Sold 80,000 Dollars worth of merchandise in two months
- Multiple times of being leader of the store in sales for that day.
Languages
Spanish
Professional Working
Timeline
Administrative Assistant
Zak Dental
06.2026 - CurrentRead More
BARISTA
Starbucks
10.2023 - CurrentRead More
BUSINESS MANAGER
Stay Hungry Enterprise
06.2022 - 02.2025Read More
RETAIL WORKER
Nordstroms
03.2022 - 06.2023Read More
California State University-Los Angeles
Bachelor from Business Finance
Read More