JACOB VELA
MedCo D.M.E. LLC
Mission,TX
3
years of professional experience
Driven Rehabilitation Science student with a solid foundation in healthcare marketing and referral outreach. Expertise in cultivating relationships with healthcare professionals and presenting durable medical equipment services effectively. A former collegiate athlete targeting entry-level roles in medical device, orthopedic, sports medicine, or pharmaceutical sales, showcasing a competitive and coachable mindset.
Work History
Sales Associate
5 Months- Guided customers in product selection and equipment fitting, effectively explaining features and benefits to enhance purchase confidence.
- Assessed customer needs to recommend tailored sports equipment, apparel, and accessories that aligned with individual goals and preferences.
- Managed point-of-sale transactions accurately, ensuring a streamlined and service-focused retail environment.
Curbside Associate
9 Months- Delivered customer service in high-volume environment, resolving requests and ensuring accurate order fulfillment.
- Collaborated to meet productivity expectations while sustaining product quality and enhancing customer experience.
- Assisted customers in locating products and answering inquiries.
- Collaborated with team members to maintain store cleanliness and organization.
- Operated cash register and processed customer transactions efficiently.
Physical Therapy Intern
4 Months- Supported physical therapists in a patient-first outpatient setting focused on individualized treatment and rehabilitation.
- Acquired knowledge in sports and orthopedic rehabilitation, therapeutic exercise, mobility, and balance through hands-on physical therapy care.
- Facilitated clinic operations and provided patient support, enhancing communication skills and practical understanding of rehabilitation and recovery.
Athletic Training Intern
4 Months- Supported certified athletic trainers in developing and implementing injury-prevention, rehabilitation, and return-to-play programs for athletes.
- Gained practical skills in therapeutic exercise, athletic taping, treatment modalities, and athlete monitoring to enhance athlete performance and recovery.
- Assisted in developing and implementing rehabilitation programs for injured athletes.
- Monitored athlete progress and adjusted training plans as needed.
- Provided support during athletic events, ensuring athlete safety and readiness.
Marketing & Referral Outreach Representative
1 Month- Built relationships with case managers, office managers, supervisors, administrators, nurses, and referral coordinators, developing referral opportunities to expand the company's referral network.
- Presented MedCo's services, accepted insurance options, and available DME products to healthcare professionals and prospective referral partners, facilitating informed decision-making.
- Conducted in-person outreach to physician offices, hospitals, and daycare facilities, enhancing awareness of MedCo's durable medical equipment products and services.
Front Desk Receptionist
3 Months- Oversaw daily operations in the durable medical equipment environment, promoted effective communication with customers and staff, and handled medical equipment inventory.
- Greeted patients and visitors warmly, creating a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate staff.
- Scheduled appointments for clients, ensuring accurate coordination of services.
Education
Bachelor of Science - Rehabilitation Science
- Relevant foundation in anatomy, human movement, injury recovery, therapeutic exercise, and patient centered care.
- GPA: 3.4
Skills
Sales
Customer Service
Customer Engagement
Referral Development
Durable Medical Equipment
Product Education
Product Presentation
Needs Assessment
Core Skills: Healthcare Marketing
Relationship Building
Teamwork
Leadership
ATHLETICS, SKILLS & CERTIFICATION
- Collegiate Baseball Student-Athlete | Aug 2020 - May 2024
- Competed across Ranger College (2020-2021), Brookhaven College (2021-2023), and Our Lady of the Lake University (2023-2024), developing discipline, resilience, accountability, teamwork, coachability, and composure under pressure.
Timeline
Marketing & Referral Outreach Representative
MedCo D.M.E. LLC
2026.09 - CurrentRead More
Sales Associate
Play It Again Sports
2026.03 - 2026.08Read More
Physical Therapy Intern
Momentum Physical Therapy
2026.01 - 2026.05Read More
Curbside Associate
H-E-B
2024.10 - 2025.07Read More
Front Desk Receptionist
MedCo D.M.E. LLC
2024.05 - 2024.08Read More
Athletic Training Intern
Bio-Dynamics Athletics
2024.01 - 2024.05Read More
The University of Texas At San Antonio (UTSA)
Bachelor of Science from Rehabilitation Science
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