Jacob Wallis
Vista,IA
Summary
Dynamic Sales Consultant with a proven track record at Tuttle Click Capistrano Ford, adept at leveraging consultative sales techniques and CRM proficiency to enhance customer relationships and drive sales growth. Expertise in strategic planning and persuasive communication consistently leads to top performance through innovative sales strategies and exceptional customer service. Strong community networking and territory expansion skills foster significant client loyalty and retention, contributing to sustained business success. Committed to delivering results that exceed expectations while building lasting partnerships.
Overview
14
14
years of professional experience
Work History
Sales Consultant
Mossy Nissan Infiniti of Oceanside
Oceanside, CA
08.2024 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
Sales Consultant
Tuttle Click Capistrano Ford
San Juan Capistrano, CA
10.2019 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Maximized customer retention by resolving issues quickly.
- Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Responded to telephone and in-person requests for information.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Followed up with existing customers to provide additional support and address concerns.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Care Giver
In Home Supportive Services
San Diego, CA
05.2011 - 02.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Diploma -
Oceanside High School
Oceanside, CASkills
- Community Networking
- Demonstrations
- Product and service knowledge
- Territory expansion
- Customer liaison
- Sales funnel management
- Consultative Sales
- Web technologies and services
- Strategic Planning
- Prospecting skills
- Cold-calling
- Closing Techniques
- Objection handling
- Referral Generation
- Customer Relationship Management
- Online Marketing
- Leads Prospecting
- Sales Strategies
- Time Management
- Lead Generation
- Persuasive Communication
- CRM proficiency
- Customer oversight
Accomplishments
Salesman of the year for Tuttle Click Capistrano Ford from 2021-2022
Timeline
Sales Consultant
Mossy Nissan Infiniti of Oceanside
08.2024 - Current
Sales Consultant
Tuttle Click Capistrano Ford
10.2019 - Current
Care Giver
In Home Supportive Services
05.2011 - 02.2023
Diploma -
Oceanside High School